Help centre
Help, in plain English
Short guides about the money side of a UK limited company — what a term means, what HMRC expects, and what Telore does about it. Written to be read once and understood.
This filters the guides below — it does not search the rest of the site. 8 guides across 6 topics
Browse by topic
Every guide is short and says the plain thing first. Where an accounting term is unavoidable, it gets explained rather than assumed.
Tax
Bookkeeping
Money and banking
Getting started
Year end
Invoices
Nothing here matches “”
One word usually works better than a sentence — try “receipt”, “tax” or “invoice”. Or ask us directly and we will answer.
Common questions
The things people ask first
The short answer is here. The full guide is one click away if you want the detail behind it.
Tax figures in Telore are estimates, worked out from what you have recorded so far. Your final figures come from your completed accounts.
What is Corporation Tax?
It is the tax your company pays on its profit — what it earned, minus the costs HMRC lets you take off. Companies with profits up to £50,000 pay the small profits rate of 19%. The payment is due nine months and one day after your year end, which lands three months before the return itself has to be filed. Telore keeps a running estimate all year so the number is never a surprise.
Read What is Corporation Tax?What counts as a business expense?
The test is whether the cost was for the business and nothing else. Software, equipment, professional fees and travel to a temporary workplace usually pass. Entertaining clients, commuting and everyday clothing do not, however work-related they feel. Keep the receipt either way — HMRC expects records to be kept for six years.
Read What counts as a business expense?What does “matched” mean?
Matched means Telore has joined a payment to the invoice or bill it belongs to. Without that link the same money can be counted twice: once when you raise the invoice, and again when the payment arrives. When two invoices are too alike to tell apart, Telore shows you both and asks rather than guessing.
Read What does "matched" mean?How do I get ready for year end?
Answer anything still sitting in your review queue, attach receipts to the larger costs, mark paid invoices as paid, and check each account balance agrees with the real one on your year-end date. Telore lists whatever is still outstanding, so it is a checklist rather than a hunt.
Read Getting ready for your year endWrite to us
A person reads every message, and the reply comes to your email.
Prefer your own email app? Write to support@telore.com
Still stuck
Ask us. A person reads it.
If none of this answered your question, that is worth knowing — it usually means a guide needs rewriting. Tell us what you were trying to do and we will answer you, then fix the guide for the next person.
Telore is software, not an accountancy practice. These guides explain how things generally work; they are not advice about your own company's position.
What to expect when you write to us
- A reply, normally within one working day We answer Monday to Friday, UK time. Write at the weekend and you will hear back on Monday.
- An answer from the people who build Telore There is no ticket queue and no script. If we need to look at something in your account, we will ask first.
- And where we stop We can explain how Corporation Tax works and what Telore did with your figures. We cannot tell you what to claim for your own company — that is a job for an accountant.